Comparison

ChatGPT for estate agents: what it does and does not solve

Plenty of agents use ChatGPT for their listings. Fair enough, because it writes perfectly good copy. This page sets out what goes right, where it comes unstuck, and includes a prompt you are welcome to copy. Even if you then decide you do not need us.

The good news first

ChatGPT can write a property description that reads like a property description. The sentences run, the spelling holds, the structure makes sense. If you need a listing today and you have five minutes, it gets you a long way.

So let us not pretend otherwise. The problem sits elsewhere.

Where it goes wrong: the model fills gaps

A language model predicts what plausibly comes next. If a detail is missing, it invents something that fits that kind of property. It reads smoothly and it is not true. In practice you see:

  • a fireplace that is not there, because period houses often have one
  • a boiler with a year of installation that came from nowhere
  • a twelve square metre shed nobody ever measured
  • a "sunny back garden" attached to a north-facing plot
  • a school or station at a distance the model found convenient

And then it sits there under your name

Most of the time you catch it on the read-through. The one time you miss it, an inaccuracy is published in a listing you are responsible for. As an agent you have a duty of disclosure, and that applies to whatever a model added on your behalf.

This is not theoretical. It is the most common reason agents stop using general chatbots for their listings.

The other problem: typing it in takes just as long

This gets underestimated. To get a usable description you have to type out everything: year built, layout, floor areas, aspect, energy label, condition, atmosphere. Add it up. By the time you have finished typing, you could have written the description yourself.

And the next property starts from scratch, because the chat knows nothing about the last one.

A prompt that actually works

If you are going to use ChatGPT anyway, this prompt performs a great deal better than "write a property description for". It forces the model to report what it does not know instead of inventing it. Copy away.

You are an experienced estate agency copywriter. Write a property description of at most 250 words using ONLY the details below. Rules: 1. Invent NOTHING. If a detail is missing, leave it out. At the end, list under the heading "MISSING" which details you lacked. 2. Do not mention floor areas, years, distances or facilities that are not in the details below. 3. Avoid estate agency cliches: no "situated in", "boasts", "delightful", "stunning", "conveniently located". 4. Write in plain English. Short sentences. Active voice. 5. Structure: open with the strongest feature, then the layout floor by floor, then the outdoor space, then the surroundings. 6. Do not write away a drawback. Give it factual context instead. DETAILS: - Property type: - Year built: - Floor area: - Plot size: - Bedrooms: - Energy label: - Garden/balcony aspect: - Town and neighbourhood: - What I noticed myself at the viewing: - Preferred tone (warm / businesslike / vivid):

Rule one matters most. By making the model list what it is missing, you get a checklist instead of an invention. That heads off most of the trouble.

When ChatGPT is enough

Honestly, there are situations where you need nothing extra:

  • You sell a handful of properties a year.
  • You enjoy writing and only want a nudge on the opening paragraph.
  • You have a settled house style you would rather not hand over.

Then do it yourself. We would rather sell nothing than sell you something you do not need.

When a dedicated generator pays off

From about five properties a month it tips. At that point the question is no longer whether it can be done, but how many times you retype the same details and how often you have to catch an invented one.

General chatbotMakelAI
InputType everything, every timeUpload photos and tick boxes
Invented detailsFills gaps with what sounds plausibleFixed fields; what you do not tick does not appear
Consistency across colleaguesDepends on each person's promptEveryone walks the same steps
Finding it againSomewhere in your chat historyStored per property
CostFree to a monthly subscriptionFrom 12 cents per description

For the record: MakelAI runs on a language model too. The difference sits in the questions you are asked, the fields that are fixed, the photos that are read and the control you keep. That is set out step by step here.

Frequently asked questions

Is ChatGPT free for writing property descriptions?

The free tier will write descriptions, yes. If you want to attach photos and hold longer sessions you usually need a paid plan. Factor that in when you compare.

Can I put client details into ChatGPT?

Be careful. A consumer account comes with no data processing agreement, and details about a vendor are personal data. Stick to features of the property and leave out names, occupants' details and personal circumstances.

Will buyers notice a description was written by AI?

They will spot unedited default output, because it has a house style you see everywhere. Once you add your own observations and sharpen a few sentences, that disappears. The question is not whether AI was involved, but whether anyone looked at it afterwards.

Put them side by side

Write one property with your own prompt and one with MakelAI. Then judge for yourself.